Pet Care Front Desk Specialist - Part-Time

The Animal Hospital on Mt Lookout Square; Cincinnati (OH); On-site; USD 21,000 - 22,000; Part time

Job summary

The Animal Hospital on Mt Lookout Square is seeking a part-time receptionist in Cincinnati to manage a multi-line phone system, greet clients, and coordinate appointments. Flexibility for some evenings and rotating Saturdays is required to keep the hospital running smoothly.

You will handle payments, maintain medical records, and educate clients on preventive care while delivering compassionate service to pets and their families.

Qualifications

• Passion for helping customers and animals.
• Excellent verbal and written communication.
• Strong organization and multitasking in a fast-paced setting.
• Experience with veterinary software preferred; flexibility for evenings and weekend rotations.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system and greet clients with empathy.
• Ensure Seamless Care Coordination: maintain records, book appointments, process payments.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: stay calm and respectful with clients and pets.

Skills

Customer service

Communication

Organizational skills

Job description

The Animal Hospital on Mt Lookout Square is seeking a part-time receptionist in Cincinnati to manage a multi-line phone system, greet clients, and coordinate appointments. Flexibility for some evenings and rotating Saturdays is required to keep the hospital running smoothly.

You will handle payments, maintain medical records, and educate clients on preventive care while delivering compassionate service to pets and their families.