Veterinary Front Desk: Customer Care & Scheduling Pro

Community Veterinary Partners; Cincinnati (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Community Veterinary Partners in Cincinnati, OH is seeking a CSR/Receptionist for full-time at the front desk. You will greet clients, schedule appointments, enter data, generate invoices, collect payments, and maintain medical records with accuracy and care.

Ideal candidates have a high-school diploma or further education, strong English, and the ability to stay calm under pressure while delivering friendly, professional service to pets and their owners.

Qualifications

• Requires high-school diploma or further education.
• Competence in the English language.
• Patience and a pleasant manner.

Responsibilities

• Greet clients and differentiate routine from emergency cases.
• Schedule appointments and manage client, patient, and financial data.
• Generate invoices, explain them to clients, and process payments.
• Manage the retrieval and storage of medical records.

Skills

Organizational skills

Phone communication

In-person communication

Calm under pressure

Compassion for animals

Education

High-school diploma

Further education

Tools

Computer skills

Job description

Community Veterinary Partners in Cincinnati, OH is seeking a CSR/Receptionist for full-time at the front desk. You will greet clients, schedule appointments, enter data, generate invoices, collect payments, and maintain medical records with accuracy and care.

Ideal candidates have a high-school diploma or further education, strong English, and the ability to stay calm under pressure while delivering friendly, professional service to pets and their owners.