Pet Care Front Desk Specialist: Client Service Pro

VCA Animal Hospitals; Tulsa (OK); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) plan

Pet discounts

Job summary

VCA Woodland Central Animal Hospital in Tulsa is seeking a full-time Client Service Representative. Experience is preferred but not required. You will be the face of our clinic, handling front desk operations, scheduling, and client communication to ensure exceptional service for pets and their owners.

We value a friendly, professional demeanor, strong multitasking, and teamwork as you support veterinarians, technicians, and staff in a fast-paced environment.

Qualifications

• Strong communication and interpersonal skills with a client-focused approach.
• Ability to multitask effectively in a high-volume, fast-paced environment.
• Excellent attendance, punctuality, and reliability.
• Calm, professional demeanor during busy or stressful situations.
• Positive attitude and teamwork commitment.
• Collaborate effectively with veterinarians, technicians, assistants, kennel staff, and fellow Client Service Representatives.
• Prior veterinary or animal-related experience is preferred.

Responsibilities

• Manage multiple phone lines and schedule appointments efficiently.
• Maintain smooth front desk operations and provide administrative support to veterinarians and technicians.
• Provide exceptional client service and build trust with clients and their pets.
• Collaborate with the veterinary team to meet client needs.

Skills

Communication

Multitasking

Customer service

Teamwork

Professionalism

Veterinary familiarity

Front desk experience

Job description

VCA Woodland Central Animal Hospital in Tulsa is seeking a full-time Client Service Representative. Experience is preferred but not required. You will be the face of our clinic, handling front desk operations, scheduling, and client communication to ensure exceptional service for pets and their owners.

We value a friendly, professional demeanor, strong multitasking, and teamwork as you support veterinarians, technicians, and staff in a fast-paced environment.