Veterinary Front Desk & Client Care Champion

Marsveterinary; Tulsa, Northern (OK, KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Generous employee pet discounts

Job summary

VCA Woodland Central Animal Hospital in Tulsa is seeking a full-time Client Service Representative to join our team. Experience is preferred but not required.

The role entails managing phone lines, scheduling appointments, and providing administrative support in a fast-paced environment, while delivering exceptional customer service to clients and their pets. We offer a competitive compensation package with benefits, and an on-site work setting within a long-standing AHAA-accredited hospital

Qualifications

• Honest, reliable individual with strong communication skills.
• Ability to multitask in a fast-paced front desk environment.
• Punctuality and regular attendance are essential.
• Calm, professional demeanor during busy periods.
• Team player with a client-focused mindset.
• Prior veterinary or animal-related experience preferred.

Responsibilities

• Manage multiple phone lines and schedule appointments efficiently.
• Maintain smooth front desk operations and provide administrative support to veterinarians/techs.
• Deliver exceptional customer service to clients and their pets.
• Collaborate with veterinarians, technicians, and support staff to ensure a positive client experience.

Skills

Interpersonal skills

Multitasking

Attendance & reliability

Calm under pressure

Teamwork

Collaboration with veterinary team

Customer service experience

Job description

VCA Woodland Central Animal Hospital in Tulsa is seeking a full-time Client Service Representative to join our team. Experience is preferred but not required.

The role entails managing phone lines, scheduling appointments, and providing administrative support in a fast-paced environment, while delivering exceptional customer service to clients and their pets. We offer a competitive compensation package with benefits, and an on-site work setting within a long-standing AHAA-accredited hospital