Pet Care Front Desk Specialist

Green Beagle Lodge; Pittsboro (NC); Presencial; USD 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental/vision benefits

401(k) with company match

Medical benefits after 6 months

Shared Ownership program

DayPlay discounts

Descripción de la vacante

Green Beagle Lodge is seeking a Full-Time Client Care Representative to join our fast-paced, pet-loving team in Pittsboro. You will warmly greet clients and their dogs, answer questions, and manage reservations with care and accuracy.

The ideal candidate brings outstanding communication, a positive attitude, and a commitment to delivering exceptional experiences for every client and pet. Training is provided, and teamwork is essential in our busy front office.

Formación

• Excellent communication and customer service skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Reliable, detail-oriented, and eager to learn.
• Comfortable working in a fast-paced environment.
• Previous customer service experience preferred.
• Knowledge of dog health and behavior is a plus.
• Comfortable handling dogs of all sizes and temperaments.
• Passion for dogs and pet care is a huge plus!

Responsabilidades

• Welcome clients and their pets with a friendly, professional attitude.
• Deliver exceptional customer service in person, over the phone, and via email.
• Schedule reservations and accurately manage client accounts.
• Check dogs in and out for daycare, boarding, grooming, and training services.
• Answer questions and educate clients about our services, policies, and recommendations.
• Maintain accurate records and ensure client information is up to date.
• Assist with retail sales and service recommendations.
• Help maintain a clean, organized, and welcoming lobby and front office.
• Work closely with the Pet Care, Grooming, and Training teams to ensure seamless communication.
• Handle behaviorally challenged dogs to support successful check-in and check-out experiences.

Conocimientos

Communication

Customer service

Organization

Reliability

Multitasking

Experience preferred

Dog health knowledge

Dog handling

Pet care passion

Descripción del empleo

Green Beagle Lodge is seeking a Full-Time Client Care Representative to join our fast-paced, pet-loving team in Pittsboro. You will warmly greet clients and their dogs, answer questions, and manage reservations with care and accuracy.

The ideal candidate brings outstanding communication, a positive attitude, and a commitment to delivering exceptional experiences for every client and pet. Training is provided, and teamwork is essential in our busy front office.