Dog Care Front Desk Associate - Welcoming & Booking

Green Leaf Pet Resort; Millstone Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental & Vision

401(k) with match

DigIn Shared Ownership

Discounted DayPlay

Job summary

Greenleaf Pet Resort is seeking a Front Desk Receptionist in New Jersey. You will greet clients and their dogs, manage appointments for daycare, boarding, grooming, and training, and handle phone calls. You’ll join a friendly front desk team and support the Front Desk Supervisor in daily operations.

The role requires a friendly demeanor, basic computer skills, and the ability to multitask in a busy environment with dogs. Training will be provided; prior experience is a plus but not required.

Qualifications

• High school diploma or equivalent.
• Willing to be trained; no prior experience required.
• Comfortable using a computer and booking software.
• Basic math skills for handling payments.
• Friendly, confident phone presence.
• Organized, dependable, and calm under pressure.
• Loves dogs.
• Able to sit or stand for long periods and lift up to 50 lbs.
• Comfortable in a moderately noisy setting (barking).

Responsibilities

• Greet clients and dogs with a welcoming attitude.
• Answer phones and follow up on messages.
• Book and update reservations, cancellations, and grooming/training appointments.
• Set up new client profiles and enter vaccination records.
• Check pets in and out and record medications, belongings, and activities.
• Process payments and handle cash.
• Give facility tours and help clients choose services.
• Keep clients and supervisor informed about concerns.
• Complete the daily front desk checklist.
• Pitch in with other duties as needed.

Skills

Customer service

Computer skills

Basic math

Phone presence

Organization

Team player

Love of dogs

Stamina (lift 50 lbs)

Calm under pressure

Education

High school diploma or equivalent

Tools

Booking software

Job description

Greenleaf Pet Resort is seeking a Front Desk Receptionist in New Jersey. You will greet clients and their dogs, manage appointments for daycare, boarding, grooming, and training, and handle phone calls. You’ll join a friendly front desk team and support the Front Desk Supervisor in daily operations.

The role requires a friendly demeanor, basic computer skills, and the ability to multitask in a busy environment with dogs. Training will be provided; prior experience is a plus but not required.