Pet Care Front Desk Specialist

Western-Veterinary-Partners-1; Bend (OR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

EAP

401(k) with match

Paid time off

Job summary

East Bend Animal Hospital in Bend, Oregon, seeks an outgoing Veterinary Receptionist/Client Service Representative to greet clients, manage appointments, and support daily operations with a warm, professional presence.

Responsibilities include handling multi-line phones, scheduling, processing payments, and providing information about services. Ideal candidates are organized, team-oriented, and capable of handling busy periods with empathy and clarity.

Qualifications

• 1+ years in a customer service, reception or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Strong verbal and written communication skills.
• Experience scheduling appointments and coordinating calendars preferred.
• Ability to accurately process payments and maintain financial records.
• Positive attitude and willingness to collaborate with a team.
• Able to remain calm, professional and solution-oriented during busy periods.

Responsibilities

• Greet clients and act as the welcoming face of the hospital.
• Manage multi-line phones and assist in-person clients.
• Schedule appointments and coordinate calendars.
• Process transactions and maintain financial records.
• Provide information about services and treatments.
• Deliver compassionate, professional service in routine and emotionally charged situations.

Skills

Multi-line phone system

Verbal communication

Written communication

Scheduling

Payments

Team player

Calm under pressure

Job description

East Bend Animal Hospital in Bend, Oregon, seeks an outgoing Veterinary Receptionist/Client Service Representative to greet clients, manage appointments, and support daily operations with a warm, professional presence.

Responsibilities include handling multi-line phones, scheduling, processing payments, and providing information about services. Ideal candidates are organized, team-oriented, and capable of handling busy periods with empathy and clarity.