Pet Care Front Desk Pro — Friendly Guest & Pup Experience

CCRP PETS LLC; Adams (NJ); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Employee discounts

Free food & snacks

Free uniform

Paid time off

Job summary

All American Pet Resorts in North Brunswick, NJ is seeking a Front Desk Associate with professional pet-care experience to deliver exceptional customer service and manage front desk duties. You will handle check-ins/check-outs, answer calls, coordinate reservations, and provide information on services and policies while supporting the team with kennel tasks as needed.

Join a friendly, fast-paced environment that values pet welfare, teamwork, and a positive customer experience for both humans and

Qualifications

• Professional experience in a pet care setting is required (vet, pet resort, daycare, etc.)
• Strong customer service skills - friendly, patient, and solution-oriented
• Ability to multitask in a fast-paced, dog-filled environment
• Willingness to step into back-of-house roles when needed
• Comfortable handling dogs of all sizes and temperaments

Responsibilities

• Greet customers warmly and handle check-ins, check-outs, and reservation updates
• Answer phones, respond to emails, and manage scheduling
• Provide friendly, accurate info about services, pricing, policies, etc.
• Maintain accurate records of vaccination, feeding instructions, and medications
• Assist with cleaning, feeding, walking, and general care as needed (including kennel work)
• Communicate clearly with both the customer and the back staff to ensure smooth transitions and happy dogs

Skills

Customer service

Multitasking

Communication

Dog handling

Job description

All American Pet Resorts in North Brunswick, NJ is seeking a Front Desk Associate with professional pet-care experience to deliver exceptional customer service and manage front desk duties. You will handle check-ins/check-outs, answer calls, coordinate reservations, and provide information on services and policies while supporting the team with kennel tasks as needed.

Join a friendly, fast-paced environment that values pet welfare, teamwork, and a positive customer experience for both humans and