Pet Care Front Desk

CCRP PETS LLC; Adams (NJ); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Employee discounts

Free food & snacks

Free uniform

Paid time off

Job summary

All American Pet Resorts in North Brunswick, NJ is seeking a Front Desk Associate with professional pet-care experience to deliver exceptional customer service and manage front desk duties. You will handle check-ins/check-outs, answer calls, coordinate reservations, and provide information on services and policies while supporting the team with kennel tasks as needed.

Join a friendly, fast-paced environment that values pet welfare, teamwork, and a positive customer experience for both humans and

Qualifications

• Professional experience in a pet care setting is required (vet, pet resort, daycare, etc.)
• Strong customer service skills - friendly, patient, and solution-oriented
• Ability to multitask in a fast-paced, dog-filled environment
• Willingness to step into back-of-house roles when needed
• Comfortable handling dogs of all sizes and temperaments

Responsibilities

• Greet customers warmly and handle check-ins, check-outs, and reservation updates
• Answer phones, respond to emails, and manage scheduling
• Provide friendly, accurate info about services, pricing, policies, etc.
• Maintain accurate records of vaccination, feeding instructions, and medications
• Assist with cleaning, feeding, walking, and general care as needed (including kennel work)
• Communicate clearly with both the customer and the back staff to ensure smooth transitions and happy dogs

Skills

Customer service

Multitasking

Communication

Dog handling

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniform
• Paid time off

Front Desk Associate - All American Pet Resorts (North Brunswick)

Must have professional experience in a pet care setting

Do you love dogs and people? We're looking for a Front Desk Associate who can provide exceptional customer service, manage check-ins and check-outs, and isn't afraid to roll up their sleeves and jump in with the pups when needed.

This is not a sit-behind-the-desk kind of job. Our front desk team sets the tone for the whole customer experience - both human and canine - and also knows how to back up the staff behind the scenes when needed.

Responsibilities

• Greet customers warmly and handle check-ins, check-outs, and reservation updates
• Answer phones, respond to emails, and manage scheduling
• Provide friendly, accurate info about services, pricing, policies, etc.
• Maintain accurate records of vaccination, feeding instructions, and medications
• Assist with cleaning, feeding, walking, and general care as needed (including kennel work)
• Communicate clearly with both the customer and the back staff to ensure smooth transitions and happy dogs

Requirements

• Professional experience in a pet care setting is required (vet, pet resort, daycare, etc.)
• Strong customer service skills - friendly, patient, and solution-oriented
• Ability to multitask in a fast-paced, dog-filled environment
• Willingness to step into back-of-house roles when needed
• Comfortable handling dogs of all sizes and temperaments

Perks

• Competitive pay
• Free pet care services
• PTO + 401(k) with company match
• Supportive, professional team environment