Pet Care Front Desk

CCRP PETS LLC; North Brunswick Township (NJ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Free pet care services

PTO + 401(k) with company match

Company parties

Employee discounts

Free uniforms

Paid time off

Job summary

All American Pet Resorts in North Brunswick, NJ, is seeking a Front Desk Associate to deliver outstanding customer service, manage check-ins/outs, and assist with dog care when needed. This role drives the customer experience for both humans and dogs and supports the team behind the scenes.

Candidates should have professional pet care experience and be capable of multitasking in a busy, dog-filled environment while maintaining a friendly and solution-oriented demeanor.

Qualifications

• Professional experience in a pet care setting is required.
• Strong customer service skills — friendly, patient, and solution-oriented.
• Ability to multitask in a fast-paced, dog-filled environment.
• Willingness to step into back-of-house roles when needed.
• Comfortable handling dogs of all sizes and temperaments.

Responsibilities

• Greet customers warmly and handle check-ins, check-outs, and reservation updates.
• Answer phones, respond to emails, and manage scheduling.
• Provide friendly, accurate info about services, pricing, policies, etc.

Skills

Pet care experience

Job description

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniforms
• Paid time off

Front Desk Associate – All American Pet Resorts (North Brunswick)

Must have professional experience in a pet care setting

Do you love dogs and people? We’re looking for a Front Desk Associate who can provide exceptional customer service, manage check-ins and check-outs, and isn’t afraid to roll up their sleeves and jump in with the pups when needed.

This is not a sit-behind-the-desk kind of job. Our front desk team sets the tone for the whole customer experience — both human and canine — and also knows how to back up the staff behind the scenes when needed.

Responsibilities

• Greet customers warmly and handle check-ins, check-outs, and reservation updates
• Answer phones, respond to emails, and manage scheduling
• Provide friendly, accurate info about services, pricing, policies, etc.
• Maintain accurate records of vaccination, feeding instructions, and medications
• Assist with cleaning, feeding, walking, and general care as needed (including kennel work)
• Communicate clearly with both the customer and the back staff to ensure smooth transitions and happy dogs

Requirements

• Professional experience in a pet care setting is required (vet, pet resort, daycare, etc.)
• Strong customer service skills — friendly, patient, and solution-oriented
• Ability to multitask in a fast-paced, dog-filled environment
• Willingness to step into back-of-house roles when needed
• Comfortable handling dogs of all sizes and temperaments

Perks

• Competitive pay
• Free pet care services
• PTO + 401(k) with company match
• Supportive, professional team environment