Pet Care Coordinator | Veterinary Front Desk Specialist

Snellville Animal Hospital; Snellville (GA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k)

Employee Discount

CE stipends

Job summary

Snellville Animal Hospital in Snellville, GA is seeking a Care Coordinator to join our team as a Veterinary Receptionist. This role focuses on administrative support, client service, and coordinating care with the veterinary team.

You will manage appointments, assist with basic medical emergencies, handle data entry and billing, and contribute to a welcoming client experience in a full-service veterinary clinic.

Qualifications

• Applicants must be 18 years of age or older to be considered.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service skills, providing courteous and prompt assistance.
• Accurate cash handling and cashiering abilities.
• Strong multitasking skills with attention to detail.
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Cash handling

Multitasking

Clerical procedures

Data entry

Tools

EzyVet PMS

Job description

Snellville Animal Hospital in Snellville, GA is seeking a Care Coordinator to join our team as a Veterinary Receptionist. This role focuses on administrative support, client service, and coordinating care with the veterinary team.

You will manage appointments, assist with basic medical emergencies, handle data entry and billing, and contribute to a welcoming client experience in a full-service veterinary clinic.