Compassionate Veterinary Receptionist & Care Coordinator

Petvet-Care-Centers; Carrollton (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support — Calm app

Job summary

PetVet Care Centers' Carroll County Animal Hospital at Columbia Drive in Carrollton, GA is seeking a Care Coordinator to join our team. As a Veterinary Receptionist, you will handle client communication, appointments, and front-desk duties, ensuring a smooth patient flow and outstanding service.

Ideal candidates bring excellent customer service, basic clerical skills, and the ability to multitask in a fast-paced veterinary setting. Full-time schedule with rotating shifts and benefits.

Qualifications

• Applicants must be 18 years of age or older.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service skills, providing courteous and prompt assistance.
• Accurate cash handling and cashiering abilities.
• Strong multitasking skills with attention to detail.
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Cash handling

Multitasking

Clerical procedures

File organization

Attention to detail

Job description

PetVet Care Centers' Carroll County Animal Hospital at Columbia Drive in Carrollton, GA is seeking a Care Coordinator to join our team. As a Veterinary Receptionist, you will handle client communication, appointments, and front-desk duties, ensuring a smooth patient flow and outstanding service.

Ideal candidates bring excellent customer service, basic clerical skills, and the ability to multitask in a fast-paced veterinary setting. Full-time schedule with rotating shifts and benefits.