Pet Care Coordinator & Front Desk Specialist

PetVet Care Centers; Hattiesburg (MS); Híbrido; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Paid Parental Leave (birth, adoption,f

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support — Calm app

CE stipends and career development

Grant Circle — relief fund

Local hospital culture backed by nat’l

Descripción de la vacante

PetVet Care Centers’ Holland Veterinary Hospital in Hattiesburg, Mississippi, is seeking a Veterinary Receptionist (Care Coordinator) to join our team. This full-time role focuses on administrative and customer service duties to support hospital operations and client care.

The position aligns with roles like Veterinary Receptionist or Client Care Specialist and requires 18+ years of age with strong customer service experience.

Formación

• Must be 18 years of age or older to be considered for this position
• Must have strong customer service experience

Responsabilidades

• Provides excellent customer service in-person, over the phone, and during high-stress situations
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being
• Assists with medication pickups, inquiries, and provides information about services and products
• Inputs and manages data in practice management software, including billing and accounts
• Assists with retail sales, weighing pets, processing faxes, and maintaining records
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions

Conocimientos

Customer service experience

Descripción del empleo

PetVet Care Centers’ Holland Veterinary Hospital in Hattiesburg, Mississippi, is seeking a Veterinary Receptionist (Care Coordinator) to join our team. This full-time role focuses on administrative and customer service duties to support hospital operations and client care.

The position aligns with roles like Veterinary Receptionist or Client Care Specialist and requires 18+ years of age with strong customer service experience.