Pet Care Concierge & Receptionist — Part-Time

All Care Pet Clinic; Palmdale (CA); On-site; USD 23,000 - 30,000; Part time

Job summary

All Care Pet Clinic in Palmdale, CA is seeking a Part Time Veterinary Receptionist (Care Coordinator) to join our team. You’ll support the hospital with administrative and customer service tasks, acting as a key liaison for clients and pets.

The role emphasizes friendly client interactions, appointment scheduling, cash handling, and accurate data entry in a fast-paced veterinary environment. This position is ideal for someone who values compassionate care and a collaborative team.

Qualifications

• High school diploma or GED required, or an equivalent combination of education, certification, training, and/or experience
• Has veterinary reception experience
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail
• Ability to stand, walk, climb, and lift animals up to 50 pounds

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Cash handling

Multitasking

Attention to detail

Keyboard/workstation

Education

High school diploma or GED

Tools

Practice management software

Billing software

Job description

All Care Pet Clinic in Palmdale, CA is seeking a Part Time Veterinary Receptionist (Care Coordinator) to join our team. You’ll support the hospital with administrative and customer service tasks, acting as a key liaison for clients and pets.

The role emphasizes friendly client interactions, appointment scheduling, cash handling, and accurate data entry in a fast-paced veterinary environment. This position is ideal for someone who values compassionate care and a collaborative team.