Part-Time Veterinary Care Concierge (Receptionist)

Advanced Care Vet; Poway (CA); In loco; USD 25.000 - 30.000; Part-time

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app access and 24/7 EAP

CE stipends and career development

Descrizione del lavoro

Advanced Care Veterinary Hospital in Poway, CA, is seeking a part-time Care Coordinator (receptionist) to provide exceptional client service and support hospital operations. The role includes greeting clients, scheduling appointments, handling phone inquiries, and assisting with basic medical and billing tasks.

The position offers part-time hours with a focus on compassionate care and teamwork. AAHA-accredited, with a modern facility, the hospital emphasizes growth opportunities and

Competenze

• Applicants must be 18 years of age or older to be considered for this position
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Excellent customer service skills, providing courteous and prompt assistance
• Experience preferred but is willing to train the right candidate.

Mansioni

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Conoscenze

Customer service

Communication

Formazione

High school diploma or GED

Strumenti

Practice management software

Descrizione del lavoro

Advanced Care Veterinary Hospital in Poway, CA, is seeking a part-time Care Coordinator (receptionist) to provide exceptional client service and support hospital operations. The role includes greeting clients, scheduling appointments, handling phone inquiries, and assisting with basic medical and billing tasks.

The position offers part-time hours with a focus on compassionate care and teamwork. AAHA-accredited, with a modern facility, the hospital emphasizes growth opportunities and