Pet Care Concierge: Flexible Hours, DailyPay

Destination Pet; Parker (CO); Hybrid; USD 23,000 - 30,000; Part time

Benefits offered by this job

Telehealth

401k and Pet Insurance

DailyPay

Job summary

Destination Pet in Parker, CO is seeking a part-time Customer Service Representative with flexible hours. You’ll greet pet parents, answer phones, and guide clients through our services while keeping the facility welcoming and efficient.

Responsibilities include scheduling, cash handling, and upselling services, with a strong emphasis on safety and customer care. This role begins at our front desk, with opportunities through holidays as ACA/CSR.

Qualifications

• Experience in customer service or retail preferred.
• Strong communication across phone, in-person, and email.
• Ability to stay professional under pressure.

Responsibilities

• Welcome pet parents and VIPs in a warm, friendly manner.
• Answer phones with a smile and multi-task effectively.
• Tour clients and upsell services to keep tails wagging.
• Maintain up-to-date vaccination records on file for safety.
• Manage check-ins and check-outs with a personal touch.
• Handle transactions and balance the cash drawer daily.
• Respond to complaints with patience and professionalism.
• Escort guests to enclosures with care and attentiveness.
• Keep the lobby clean and inviting for first impressions.
• Support teammates as needed.

Skills

Customer service

Communication

Multiline phones

Problem solving

People skills

Education

High school diploma or equivalent

Job description

Destination Pet in Parker, CO is seeking a part-time Customer Service Representative with flexible hours. You’ll greet pet parents, answer phones, and guide clients through our services while keeping the facility welcoming and efficient.

Responsibilities include scheduling, cash handling, and upselling services, with a strong emphasis on safety and customer care. This role begins at our front desk, with opportunities through holidays as ACA/CSR.