Pet Care Concierge & Client Services Specialist

TAILored Pet Services LLC; Everett (WA); On-site; USD 21,000 - 28,000; Full time

Job summary

Four-Legged Fun Zone in Everett, WA is seeking a dynamic Pet Care Receptionist & Client Services Specialist to convert inquiries into bookings, enroll dogs in daycare, and book grooming services.

You’ll warmly welcome owners and dogs at the front desk, manage appointments and client records, capture fun media for social channels, and keep front-desk and care operations running smoothly.

Qualifications

• Solutions-oriented and able to understand pet parents' needs.
• Excellent communication skills in person, on the phone, and by email.
• Tech-savvy with quick learning of database software and record-keeping.
• Available full-time, on-site, Monday–Friday, 9:30 AM–6:00 PM.
• Local resident near Everett, WA.
• Dog lover who enjoys an upbeat environment.
• Casual dress code; jeans and sneakers daily.

Responsibilities

• Convert inquiries into bookings using phone, text and email to schedule tours and enroll dogs.
• Provide exceptional client care at the front desk, process appointments and manage client records.
• Capture media content by taking photos and short videos for social media channels.
• Maintain front-desk and pet care operations, manage check-ins/outs, and supervise playgroups as needed.

Skills

Solutions-Oriented

Exceptional Communicator

Tech-Savvy

Organized

Customer Focus

Job description

Four-Legged Fun Zone in Everett, WA is seeking a dynamic Pet Care Receptionist & Client Services Specialist to convert inquiries into bookings, enroll dogs in daycare, and book grooming services.

You’ll warmly welcome owners and dogs at the front desk, manage appointments and client records, capture fun media for social channels, and keep front-desk and care operations running smoothly.