Pet Care & Client Experience Coordinator

VCA Inc.; Bellevue (WA); On-site; USD 24,383 - 31,161; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off and Holidays

Continuing Education Allowance

Exclusive Discounts on products and services

Job summary

VCA Inc. is seeking a Client Service Coordinator in Bellevue, WA. This role is crucial for driving the flow of clients and pets through the hospital, ensuring excellent communication and care. Responsibilities include welcoming clients, managing documentation, educating on wellness plans, and maximizing the efficiency of the veterinary team.

The ideal candidate will possess a high school diploma and relevant customer service experience, demonstrating excellent communication skills and organization. A medical background will be advantageous.

This position offers comprehensive benefits, including medical insurance, retirement plans, and paid time off.

Qualifications

• One year related experience required with customer service preferred.
• Must be at least 18 years old to perform duties involving radiography and exposure to radioactive substances.
• Medical background with medical terminology training is preferred.

Responsibilities

• Drive flow of clients and pets through the hospital.
• Educate clients about Optimum Wellness Plans and preventative care.
• Provide professional service at all times, ensuring comfort and care.

Skills

Customer service

Communication

Organization

Education

High School Diploma or equivalent

Job description

VCA Inc. is seeking a Client Service Coordinator in Bellevue, WA. This role is crucial for driving the flow of clients and pets through the hospital, ensuring excellent communication and care. Responsibilities include welcoming clients, managing documentation, educating on wellness plans, and maximizing the efficiency of the veterinary team.

The ideal candidate will possess a high school diploma and relevant customer service experience, demonstrating excellent communication skills and organization. A medical background will be advantageous.

This position offers comprehensive benefits, including medical insurance, retirement plans, and paid time off.