Pet Care Center Sales Lead & Mentor (Part-Time)

Petco; El Monte (CA); On-site; USD 23,000 - 34,000; Part time

Job summary

Petco in El Monte, CA is seeking a Senior Sales Associate to deliver pet-focused service and support the sales floor. You’ll mentor teammates, assist leadership, and help customers find the best products and services for their pets.

This part-time role emphasizes friendly, knowledgeable interactions with pet parents and a strong team-first attitude. The position requires a passion for pets, excellent communication, and the ability to manage multiple tasks in a fast-paced retail setting.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service to customers.
• Assist customers, process sales, returns, and exchanges accurately.
• Support merchandising and inventory activities, including restocking and presentation.
• Assist with opening and closing procedures as assigned.
• Support store leadership with operational tasks and special projects.
• Help resolve customer concerns and escalate issues appropriately when needed.

Skills

Retail experience

Customer service

Communication skills

Multitasking

Problem solving

Job description

Petco in El Monte, CA is seeking a Senior Sales Associate to deliver pet-focused service and support the sales floor. You’ll mentor teammates, assist leadership, and help customers find the best products and services for their pets.

This part-time role emphasizes friendly, knowledgeable interactions with pet parents and a strong team-first attitude. The position requires a passion for pets, excellent communication, and the ability to manage multiple tasks in a fast-paced retail setting.