Pet Care Sales Leader: Mentor, Service & Impact

Petco; Bell (CA); On-site; USD 23,000 - 34,000; Full time

Job summary

Petco in Bell, CA seeks aSenior Sales Associate to deliver exceptional experiences for pets and pet parents. You will mentor newer associates, support store operations, and help drive sales through knowledgeable, compassionate service rooted in a passion for pets.

You will greet customers, share pet care knowledge, process transactions, and assist with merchandising while upholding Petco policies and standards. Flexible evenings, weekends, and holidays required.

Qualifications

• 1+ year of retail experience, preferably in specialty retail.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Mentor and train new associates on policies and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist with opening and closing procedures and store operations.

Skills

Retail experience

Pet care knowledge

Customer service

Cash handling

Communication

multitasking

Job description

Petco in Bell, CA seeks aSenior Sales Associate to deliver exceptional experiences for pets and pet parents. You will mentor newer associates, support store operations, and help drive sales through knowledgeable, compassionate service rooted in a passion for pets.

You will greet customers, share pet care knowledge, process transactions, and assist with merchandising while upholding Petco policies and standards. Flexible evenings, weekends, and holidays required.