Pet Care Center General Manager - Lead, Grow & Impact Pets

Jobtome; Independence (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Petco in Independence, MO is seeking a General Manager to lead a high-performing Pet Care Center that prioritizes pets, supports partners, and delivers strong business results. You will own the business, drive sales, manage labor and expenses, and ensure safety, animal care standards, and exceptional customer experiences.

The role requires prior retail leadership experience, strong communication, and a passion for pets. Flexible scheduling and community engagements are part of the position.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results.
• Own the business: drive sales growth, profitability, and operational excellence.
• Manage labor, payroll, and expenses to maximize productivity.
• Represent Petco in the community by leading local events and partnerships.
• Ensure safe opening and closing procedures and maintain store appearance and safety standards.

Skills

People leadership

Financial acumen

Operations management

Communication

Pet care passion

Education

High school diploma or GED

Job description

Petco in Independence, MO is seeking a General Manager to lead a high-performing Pet Care Center that prioritizes pets, supports partners, and delivers strong business results. You will own the business, drive sales, manage labor and expenses, and ensure safety, animal care standards, and exceptional customer experiences.

The role requires prior retail leadership experience, strong communication, and a passion for pets. Flexible scheduling and community engagements are part of the position.