Pet Care Center General Manager - Lead, Grow, Impact Pets

Petco; North Plainfield (NJ); On-site; USD 50,000 - 93,000; Full time

Job summary

Petco is seeking a General Manager to lead a Pet Care Center, driving sales, service, and operational excellence. You’ll build and coach a high‑performing team, ensuring animals are cared for, customers are delighted, and business goals are met.

You will own the business, manage resources, and represent Petco in the community through events and partnerships. The role requires a passion for pets and strong leadership in a fast-paced retail setting.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead a Pet Care Center team to deliver strong business results.
• Drive sales growth, profitability, and operational excellence.
• Manage labor, payroll, and expenses to maximize productivity.
• Oversee merchandising, inventory, and store safety standards.
• Represent Petco in the community through events and partnerships.

Skills

Leadership

People management

Financial acumen

Communication

Problem-solving

Customer service

Education

High school diploma or GED

Job description

Petco is seeking a General Manager to lead a Pet Care Center, driving sales, service, and operational excellence. You’ll build and coach a high‑performing team, ensuring animals are cared for, customers are delighted, and business goals are met.

You will own the business, manage resources, and represent Petco in the community through events and partnerships. The role requires a passion for pets and strong leadership in a fast-paced retail setting.