Pet Care Center GM - Lead, Grow & Make a Difference

Petco; Denton (TX); On-site; USD 53,000 - 86,000; Full time

Benefits offered by this job

Growth opportunities

Career pathways

Inclusive culture

Leadership development

Job summary

Petco is seeking a General Manager to lead a Pet Care Center, focusing on pets first, customer experience, and strong business results. You will own the store’s performance, coach partners, and drive profitable growth while ensuring safety and high standards of animal care.

You will build an engaged, high-performing team, manage labor and inventory, and lead local community events to strengthen impact. Requires 3+ years of management and a passion for pets.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead a Pet Care Center to meet/exceed sales, profitability, and service goals.
• Hire, coach, and develop a diverse team; build a strong leadership bench.
• Manage labor, payroll, and expenses to maximize productivity and results.
• Ensure store operates safely and in line with Petco standards and policies.
• Represent Petco in the community through events and partnerships.

Skills

Management experience

People leadership

Business acumen

Communication skills

Customer service passion

Education

High school diploma or GED

Job description

Petco is seeking a General Manager to lead a Pet Care Center, focusing on pets first, customer experience, and strong business results. You will own the store’s performance, coach partners, and drive profitable growth while ensuring safety and high standards of animal care.

You will build an engaged, high-performing team, manage labor and inventory, and lead local community events to strengthen impact. Requires 3+ years of management and a passion for pets.