Pet Care Center General Manager — Lead, Grow & Inspire

Jobtome; Independence (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

Petco in Independence, MO is seeking a General Manager to lead a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results. You will own the business, drive sales growth, analyze financials, manage labor and expenses, and ensure the highest standards of animal care and customer experience.

This role requires 3+ years in retail management, strong leadership, and a hands-on approach in a store environment, with a commitment to

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead the health, safety, and humane care of all animals, ensuring Petco standards and policies are met.
• Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service.
• Own the business: drive sales growth, profitability, and operational excellence.
• Analyze financial and operational results, identify opportunities, and take decisive action to improve performance.
• Manage labor, payroll, and expenses to maximize productivity and results.
• Execute merchandising, inventory, and operational processes to brand and safety standards.

Skills

Management experience

People leadership

Financial acumen

Operational excellence

Communication skills

Education

High school diploma

Job description

Petco in Independence, MO is seeking a General Manager to lead a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results. You will own the business, drive sales growth, analyze financials, manage labor and expenses, and ensure the highest standards of animal care and customer experience.

This role requires 3+ years in retail management, strong leadership, and a hands-on approach in a store environment, with a commitment to