Pet Care Center Assistant Manager

Petco; Saugus (MA); Presencial; USD 35.000 - 54.000; Jornada completa

Descripción de la vacante

Petco in Massachusetts is seeking an Assistant Manager to support the General Manager in a busy Pet Care Center. You will lead partners on the floor, coach staff, and ensure an exceptional shopping experience for pet parents while upholding Petco standards.

This full-time role requires 2+ years in retail with supervisory experience, strong communication, and a passion for animals. You will drive operations, merchandising, and customer service, shaping a positive, high-energy team environment.

Formación

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Responsabilidades

• Lead store partners to deliver outstanding service and build customer loyalty.
• Support hiring, onboarding, training, and ongoing development of store partners.
• Provide timely coaching, feedback, and recognition to strengthen performance and engagement.
• Maintain a clean, organized, and visually appealing store that reflects Petco’s brand and values.

Conocimientos

Retail experience

Leadership

Coaching

Customer service

Herramientas

POS systems

Microsoft Office

Descripción del empleo

Petco in Massachusetts is seeking an Assistant Manager to support the General Manager in a busy Pet Care Center. You will lead partners on the floor, coach staff, and ensure an exceptional shopping experience for pet parents while upholding Petco standards.

This full-time role requires 2+ years in retail with supervisory experience, strong communication, and a passion for animals. You will drive operations, merchandising, and customer service, shaping a positive, high-energy team environment.