Pet Care Assistant: Hands-On Vet Team Support

MARS Veterinary; Aurora (OH); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) and Roth matching

Student Debt Relief Program (Full-Time

Paid Time Off & Holidays

Mental Health Resources

Life Insurance

Disability Coverage

FSA & HSA

Parental Leave

Continuing Education Allowance

Pet care benefits

Job summary

Banfield Pet Hospitals is seeking a Pet Care Assistant to join our veterinary team. You will work with the medical staff to prepare for examinations, assist during procedures, and ensure a welcoming environment for clients and pets.

You will help with routine lab work, patient comfort, and hospital hygiene while educating clients on preventive care and wellness plans. A strong customer service mindset and ability to multi-task are essential.

Qualifications

• Capabilities and Experience: Ability to multi-task and manage multiple tasks simultaneously.
• Communication skills: fluent English with proper grammar and vocabulary.
• Organizational ability: orderly and able to create structure in chaotic environments.
• Problem solving: identify, analyze and translate problems into solutions.
• Client service: deliver attentive, courteous and informative service.
• Intellectual ability: follow instructions accurately in various formats.
• Mathematical ability: perform basic arithmetic and unit conversions.
• Computer skills: comfortable using Word, Excel, Outlook and related software.
• Initiative: take steps to improve processes and assume responsibility.
• Integrity: uphold ethics and professionalism.
• Cooperativeness: work well with others and share information.
• Flexibility: adapt to changing situations and tasks.
• Independence: perform duties without excessive supervision.
• Stress tolerance: maintain composure in busy hospital settings.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Prepare the treatment room for examination and assemble medical items for the veterinarian.
• Set up fecals, smears, and skin scrapings as allowed by state rules.
• Maintain the flow of the Cycle of Service in alignment with the role.
• Provide client education on preventive care and wellness plans.
• Support Client Services Coordinator staff as needed.
• Restrain pets during examination, treatment, or inoculation.
• Prepare routine in-house lab tests per state rules.
• Monitor comfort of hospitalized patients.
• Ensure hospital cleanliness and care of animals and facilities.

Skills

Multi-tasking

Communication (English)

Organizational skills

Problem solving

Client service

Intellectual ability

Math skills

Computer skills

Initiative

Integrity

Cooperativeness

Flexibility

Independence

Stress tolerance

Education

High School Diploma

Job description

Banfield Pet Hospitals is seeking a Pet Care Assistant to join our veterinary team. You will work with the medical staff to prepare for examinations, assist during procedures, and ensure a welcoming environment for clients and pets.

You will help with routine lab work, patient comfort, and hospital hygiene while educating clients on preventive care and wellness plans. A strong customer service mindset and ability to multi-task are essential.