Pest Service Manager: Lead Team & Deliver Delight

HomeTeam Pest Defense; Lakeland (FL); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus

Medical, dental, vision

Company-paid life & AD&D

401(k) match

Employee stock purchase plan

PTO and holidays

Employee discounts

Tuition reimbursement

Scholarships

Career growth

Recognition for good work

Friendly work environment

Job summary

HomeTeam Pest Defense is hiring a Service Manager in Lakeland, FL. You will oversee daily revenue targets, route optimization, and technician scheduling while maintaining high service standards and effective customer issue resolution.

The role requires leadership to guide field staff, manage performance, and ensure licensing and training compliance. The company offers a comprehensive benefits package and growth opportunities within a national pest control leader.

Qualifications

• 3+ years in a management role.
• Experience with sales, marketing and office administration.
• Supervising, coaching, and developing staff.

Responsibilities

• Ensure daily revenue goals are met.
• Maintain a high level of service quality.
• Standardize service routes to improve route density.
• Schedule and review daily routes with technicians.
• Handle customer complaints and resolve issues.
• Assist technicians with field service requests and delinquent accounts.
• Order and maintain equipment and materials for service work.
• Create a positive work environment and recognize good performance.
• Attract and select qualified staff and manage performance.

Skills

Sales

Marketing

Office Administration

Education

High school diploma or GED

College degree preferred

Job description

HomeTeam Pest Defense is hiring a Service Manager in Lakeland, FL. You will oversee daily revenue targets, route optimization, and technician scheduling while maintaining high service standards and effective customer issue resolution.

The role requires leadership to guide field staff, manage performance, and ensure licensing and training compliance. The company offers a comprehensive benefits package and growth opportunities within a national pest control leader.