Pest Control Service Manager | Team Leadership & Growth

HomeTeam Pest Defense, Inc.; Wilmington (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Comprehensive benefits

401(k) with company match

Employee stock purchase plan

Paid time off & holidays

Tuition reimbursement

Professional growth opportunities

Job summary

HomeTeam Pest Defense, Inc. is seeking a capable manager to lead our service operations in Wilmington, NC.

You will supervise field teams, coordinate routes, manage budgets, and ensure top-quality customer service across a growing pest control operation. The role rewards performance with competitive pay, bonus potential, and comprehensive benefits as part of a stable, industry-leading company backed by Rollins, Inc.

Qualifications

• Minimum requirements include 18+ with HS diploma or GED; college degree preferred.
• Experience in sales, marketing and office administration.
• Experience supervising, coaching and developing staff.
• Three or more years’ experience in a management role.

Responsibilities

• Ensure daily assigned revenue is completed.
• Maintain a high level of service quality.
• Standardize pest control technician routes to improve density.
• Schedule and review daily routes with technicians.
• Handle customer complaints and resolve service concerns.
• Assist technicians with field service requests and delinquent accounts.
• Order and maintain equipment, supplies and materials for service work.
• Create a positive work environment and attract qualified staff.
• Actively manage performance and motivate service staff.
• Coordinate training and licensing of new and existing staff.

Skills

Sales experience

Marketing experience

Office administration

Staff supervision

Management

Education

High school diploma or GED

College degree preferred

Job description

HomeTeam Pest Defense, Inc. is seeking a capable manager to lead our service operations in Wilmington, NC.

You will supervise field teams, coordinate routes, manage budgets, and ensure top-quality customer service across a growing pest control operation. The role rewards performance with competitive pay, bonus potential, and comprehensive benefits as part of a stable, industry-leading company backed by Rollins, Inc.