Pest Control Customer Support Specialist

Saela Pest; Orem (UT); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Employee stock purchase program

Sales incentives

Company-paid vacations

Job summary

Saela Pest, based in Utah, is seeking a Customer Support Representative to assist pest control customers with inquiries, schedule services, and collaborate across teams. The role emphasizes relationship-building, communication, and accurate note-taking.

Ideal candidates have 1+ year of customer service experience, strong verbal skills, and proficient computer use. Office-based in Orem, UT with comprehensive benefits and growth opportunities.

Qualifications

• One or more years of customer service experience in an in-house/call center type environment.
• Strong verbal communication skills.
• Proficient computer/typing skills.
• Positive attitude and persistent work ethic.
• Experience in the commercial realm and working with other businesses.
• Pest control knowledge and experience using FieldRoutes.

Responsibilities

• Take inbound and outbound calls with our current customer base to assist with inquiries about accounts and services.
• Actively listen and provide world-class customer advocacy in every interaction.
• Leave detailed notes about interactions to help future calls and collaborate with team members and other departments.

Skills

Customer service

Verbal communication

Typing speed

Positive attitude

Work ethic

Pest control knowledge

Tools

FieldRoutes

Job description

Saela Pest, based in Utah, is seeking a Customer Support Representative to assist pest control customers with inquiries, schedule services, and collaborate across teams. The role emphasizes relationship-building, communication, and accurate note-taking.

Ideal candidates have 1+ year of customer service experience, strong verbal skills, and proficient computer use. Office-based in Orem, UT with comprehensive benefits and growth opportunities.