Personal VIP Manager (Evening Schedule) (Fully Remote)

Undisclosed; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

PTO 20 days

Medical insurance

Flexible benefits

Learning budget

Career development

Job summary

Undisclosed is seeking a remote Customer Success Manager to oversee a portfolio of VIP customers in a dynamic iGaming environment. You will work fully remotely with a stable evening schedule, no rotating shifts, and optional hubs in Kyiv and Warsaw to support collaboration as needed.

The role values fluent English, top-notch communication across phone, email and messaging, independence, and a culture that prizes learning, development, and flexible benefits.

Qualifications

• Experience in iGaming with strong customer engagement.
• Fluent English with excellent phone, email, and messaging communication.
• Ability to work independently and handle demanding situations.

Responsibilities

• Manage a portfolio of VIP customers in a dynamic iGaming environment.
• Support remote operations with a stable evening schedule and no rotating shifts.

Skills

VIP customer management

English fluency

Independent worker

Job description

• Manage a portfolio of VIP customers in a dynamic iGaming environment.
• Work fully remote with a stable evening schedule and no rotating shifts.

Requirements:

• Previous experience in iGaming with strong customer engagement skills.
• Fluent English and excellent communication for phone, email, and messaging.
• Ability to work independently and handle demanding situations.
• Fully remote work with optional hubs in Kyiv and Warsaw.
• 20 PTO days, medical insurance, and flexible benefits allowance.
• Learning budget, career development, and collaborative culture.

The company is an international technology environment specializing in digital products and B2B services in the iGaming industry. It fosters a supportive, fast-paced culture that values initiative, flexibility, and continuous learning.