Personal Stylist & Wardrobe Consultant

J.Crew; Boston (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Base pay & bonuses

Employee discount 60%

Discounts on lifestyle benefits

401(k) match

Job summary

J.Crew in Boston is seeking aStylist to be our key brand ambassador, delivering outstanding customer service that leads to authentic, loyal customer connections and helping drive store profitability.

You’ll build meaningful client relationships through personalized interactions, leveraging loyalty programs and product expertise to grow sales and community engagement. Scheduling flexibility, including nights and weekends, is required, with competitive pay and perks.

Qualifications

• Must be 18 years or older.
• Previous experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Exhibit teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.
• Scheduling flexibility including nights, weekends and holidays.
• Must bend, reach and lift at least 40 pounds (18 kg).

Responsibilities

• Excel in the incentive-based styling program by meeting SPH and KPI goals.
• Be the brand ambassador and product expert, building incremental sales through wardrobing.
• Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain clients.
• Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a best-in-class styling experience while upholding service expectations.
• Know your store’s neighborhood, events, local influencers and style-makers.
• Identify and host appointments and in-store events through community networking and college outreach.
• Stay informed about competitors, trends, and local community interests.
• Share product feedback and ideas with management.

Skills

Clienteling

Customer service

Teamwork

Flexibility

Job description

J.Crew in Boston is seeking aStylist to be our key brand ambassador, delivering outstanding customer service that leads to authentic, loyal customer connections and helping drive store profitability.

You’ll build meaningful client relationships through personalized interactions, leveraging loyalty programs and product expertise to grow sales and community engagement. Scheduling flexibility, including nights and weekends, is required, with competitive pay and perks.