Stylist & Brand Ambassador — Personal Styling & Clienteling

J.Crew; McLean (VA); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

401(k) plan with company matching

Job summary

J.Crew in McLean, VA seeks a Styl ist to be a key brand ambassador, delivering outstanding customer service and driving store profitability. You will help customers express their personal style and spread product expertise across the team.

Responsibilities include meeting SPH and KPI targets, hosting events, and leveraging loyalty programs to attract new clients. The role requires fashion literacy, teamwork, and flexible scheduling, with a strong customer-centric mindset.

Qualifications

• Experience in one-to-one clienteling and delivering personalized service.
• Thrive in a results-driven environment with KPIs and incentives.
• Stay current with fashion trends and brand product knowledge.
• Flexible availability including nights, weekends and holidays.
• Able to bend, reach, and lift at least 40 pounds.

Responsibilities

• Excel in the incentive-based styling program by meeting SPH and KPI goals.
• Act as brand ambassador and product expert to drive incremental sales.
• Utilize customer profiles and loyalty programs to attract and retain clients.
• Build lasting relationships through authentic, personalized interactions and clienteling.
• Deliver a best-in-class styling experience aligned with service expectations.

Skills

Clienteling

Retail sales

Fashion trends

Job description

J.Crew in McLean, VA seeks a Styl ist to be a key brand ambassador, delivering outstanding customer service and driving store profitability. You will help customers express their personal style and spread product expertise across the team.

Responsibilities include meeting SPH and KPI targets, hosting events, and leveraging loyalty programs to attract new clients. The role requires fashion literacy, teamwork, and flexible scheduling, with a strong customer-centric mindset.