Brand Ambassador Stylist | Personal Styling & Clienteling

J.Crew; Indianapolis (IN); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay and bonus

60% discount on branded products

Discounts on entertainment, travel, |

401(k) plan with employer match

Job summary

J.Crew is seeking a Stylist to serve as a key brand ambassador, delivering outstanding service and building genuine customer connections while driving store profitability. You will develop personal styling and product passion across the team, delivering authentic interactions that showcase our classic American style.

The role emphasizes one-to-one clienteling, community networking, and in-store events to grow loyal clients and elevate the customer experience.

Qualifications

• Experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Stay up to date with current fashion trends.
• Able to bend, reach, and lift at least 40 pounds.

Responsibilities

• Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and KPI goals.
• Be the brand ambassador & product expert, building incremental sales through wardrobing.
• Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.
• Know your store's neighborhood; the events, artists, local influencers and style-makers.
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about our competitors, current trends, and the interests of the local community.
• Share product feedback, insights, and ideas with the management team.

Skills

Clienteling

Sales KPI focus

Brand ambassador

Product knowledge

Teamwork

Problem solving

Scheduling flexibility

Job description

J.Crew is seeking a Stylist to serve as a key brand ambassador, delivering outstanding service and building genuine customer connections while driving store profitability. You will develop personal styling and product passion across the team, delivering authentic interactions that showcase our classic American style.

The role emphasizes one-to-one clienteling, community networking, and in-store events to grow loyal clients and elevate the customer experience.