Personal Lines State Product Manager

Westfield Insurance; Westfield Center (OH); Hybrid; USD 45,000 - 100,000; Full time

Job summary

A leading insurance company is seeking a Personal Lines State Product Manager to oversee product strategy and profitability. This role involves collaboration across departments, market analysis, and effective communication of product value. The ideal candidate will have a strong background in insurance product management and a focus on customer needs.

Benefits

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Pension plan

Tuition assistance

Qualifications

• 5+ years of experience in Insurance Product Management or a related field.
• Personal Lines experience is preferred.

Responsibilities

• Owns Profit and Loss accountability for a specific insurance product line(s).
• Develops long-term strategies to improve overall productivity.
• Communicates product vision and value proposition to stakeholders.

Skills

Communication

Customer Focus

Decision Quality

Nimble Learning

Education

Bachelor's degree in Business

Tools

Agile Project Management

Market Research

Product Requirement Analysis

Product Roadmap

Quality Assurance

Insurance Product Management

Insurance Operations

Enterprise Application Software

Technology Solutions

Job description

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The Personal Lines State Product Manager has Profit and Loss accountability for assigned insurance product line(s) in a specific state(s). The role works in close partnership with other functional areas to establish and drive product strategy across the organization. The role monitors the effectiveness of all business improvement initiatives, develops long-term strategies to improve overall productivity, develops rate review proposals, and works with state management leadership and regulators to get them approved. The role conducts research on process performance reports inside and outside the industry to inform the process leads and represents the company in a professional manner at industry functions, conventions, and corporate events. The role also works with Underwriting to review, analyze and propose underwriting guidelines.

Responsibilities

• Owns Profit and Loss accountability for a specific insurance product line(s) and/or geographic Profit and Loss accountability for several insurance product lines across assigned states.
• Reports Profit and Loss growth performance results of assigned product(s) to key stakeholders.
• Monitors growth, mix, and loss results across the country, as well as for assigned states and product lines, enabling them to quickly identify and diagnose any changes in trends, and respond accordingly.
• Achieves underwriting profit and growth objectives through product, pricing, underwriting, and other actions in close partnership with cross-functional team members.
• Works with the insurance product management team and key stakeholders to develop a multi-year customer-centric product strategy for assigned product(s)/state(s).
• Communicates the product vision and value proposition to the distribution organization so that the product is properly positioned to customers and agents.
• Acquires market and competitive intelligence, and develops knowledge of emerging trends to effectively compete in a rapidly changing environment and shares that knowledge with the organization.
• Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities, risk appetite expansion, and innovative product enhancements.
• Communicates product and process changes effectively to underwriting/distribution teams and other stakeholders across the company.
• Develops project plans and manages tasks across functional groups to ensure high quality deliverables, as applicable.
• Executes product development tactical efforts and participates in the product and segment development efforts.
• Ensures product decisions and processes are in alignment with company policies and meet all legal and regulatory requirements.
• Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, needs, and industry trends and reports the results of assigned states and industry to senior management.

Qualifications

• 5+ years of experience in Insurance Product Management or a related field. Personal Lines experience is preferred.
• Bachelor's degree in Business or any relevant field and/or commensurate experience.
• Communicates Effectively
• Customer Focus
• Decision Quality
• Nimble Learning

Technical Skills

• Agile Project Management
• Market Research
• Product Requirement Analysis
• Product Roadmap
• Quality Assurance
• Insurance Product Management
• Insurance Operations
• Enterprise Application Software
• Technology Solutions

Location

Hybrid defined as three or more days per week in the office.

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets. Learn more at www.westfieldinsurance.com.

Equal Opportunity Employer

United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.

United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Pension plan

Tuition assistance

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