Manager, Product Change Management - Remote

501 CSAA Insurance Services, Inc.; Georgia (VT); Remote; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Manager of Product Change Management, where you will lead a dynamic team in the Personal Lines Product division. This role involves mentoring and guiding high-performance teams, driving strategic change initiatives, and fostering a collaborative environment. You will be recognized as a thought leader in Change Management, developing innovative methods while supporting company culture and employee engagement. With a commitment to inclusion and progress, this position offers the chance to make a significant impact in a rapidly evolving industry.

Benefits

401(k) with company match

Performance bonus

Flexible work hours

Professional development opportunities

Qualifications

• 10+ years of experience in Change Management and leadership roles.
• Ability to influence and advise leaders at all levels.

Responsibilities

• Manage resources and activities for the Personal Lines Product division.
• Lead change management delivery and advise stakeholders.

Skills

Change Management

Leadership

Communication

Project Management

Training Design and Delivery

Strategic Thinking

Collaboration

Education

Bachelor's Degree

Job description

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for, and recover from life's uncertainties. We are committed to progress over perfection, recognizing each day as an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Manager, Product Change Management - Remote. Join us and support CSAA IG in achieving our goals.

Your Role :

1. Manage the resources and activities of a team, providing mentorship and leadership to the Personal Lines Product division.
2. Provide leadership and mentorship while being accountable for change management delivery.
3. Advise external stakeholders on change management discipline.
4. Lead change practitioners, setting strategies, ensuring process adherence, and overseeing projects.
5. Partner with leadership, communication, training, and support teams to develop strategic OCM activities.
6. Act as Change Manager for multiple change efforts, coaching business leaders on alignment.
7. Develop new change management methods and service offerings, recognized as a thought leader.
8. Provide governance frameworks for staffing and budgeting, supporting staffing efforts.
9. Build reports on change initiatives using surveys and observations, including workplace culture and employee engagement.

Required Experience, Education, and Skills

1. Bachelor’s degree (or equivalent) plus 10+ years related experience.
2. At least 2 years leading high-performance teams in a matrix environment.
3. Deep knowledge of Change Management concepts, methods, and applications.
4. Strong communication, business acumen, and project management skills.
5. Experience in training design, development, and delivery for sophisticated projects.
6. Ability to influence and advise leaders at all levels, including executives.
7. Excellent active listening skills and adaptability in communication.
8. Strong partnering and influencing skills, strategic thinking, and collaboration abilities.
9. Experience operating in a fast, changing environment.
10. Ability to scope work and develop resource plans.
11. Knowledge in communications, HR, IT project lifecycle, and business process improvement.
12. Experience in an agile, specifically SAFe, environment.

Preferred Qualifications

1. 5+ years’ experience in a professional consulting environment.
2. Ability to build a collaborative and inclusive environment, encouraging trust and empowerment.
3. Engagement in fostering company culture through involvement and mentorship.
4. Championing company norms and supporting enterprise strategy alignment.
5. Willingness to travel as needed for meetings and team activities.
6. Commitment to business needs, including extra time or supporting other teams.

Our Values and Commitment

At CSAA IG, we are devoted to protecting our customers, employees, communities, and the planet. We are committed to building a community rooted in inclusion and belonging, and to taking bold actions for a better future.

Recognition :

We offer a total compensation package, performance bonus, 401(k) with a company match, and more!