Personal Lines Insurance Client Services Expert

Element Risk Management; Wilmington (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Element Risk Management in Wilmington, OH seeks a Personal Lines Client Service Specialist to support account managers and executives by assessing client needs, presenting coverage options, and handling endorsements, billing, EOIs, and coverage changes.

The ideal candidate will have a college degree, strong communication, and at least five years in personal lines underwriting/marketing within a multi-line agency.

Qualifications

• College degree or equivalent is desired.
• Ability to communicate effectively both verbally and in writing.
• Experience with personal lines underwriting and marketing in a multi-line agency.

Responsibilities

• Support Account Managers and Account Executives to develop and retain customers.
• Answer questions from clients regarding coverage when applicable.
• Assist policyholders with endorsements, billing, EOIs, and coverage changes.
• Collaborate with team to provide feedback on customer and market conditions.

Skills

Customer service

Communication skills

Independent decision-making

Problem solving

Education

College degree or equivalent

Tools

Agency management system

Job description

Element Risk Management in Wilmington, OH seeks a Personal Lines Client Service Specialist to support account managers and executives by assessing client needs, presenting coverage options, and handling endorsements, billing, EOIs, and coverage changes.

The ideal candidate will have a college degree, strong communication, and at least five years in personal lines underwriting/marketing within a multi-line agency.