Personal Lines Service Specialist – Client Coverage

Element Risk Management; Hollidaysburg (Blair County); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Element Risk Management is seeking a Personal Lines Client Service Specialist to service clients by analyzing needs, evaluating options, and supporting account managers and executives. The role involves handling endorsements, billing, EOIs, and coverage changes while maintaining high service levels.

The candidate should have strong verbal and written communication skills, be well-organized, and possess at least five years of experience in personal lines underwriting and marketing with a

Qualifications

• College degree or equivalent is desired.
• Strong verbal and written communication skills.
• At least five years of experience in personal lines underwriting and marketing with a multi-line insurance agency or brokerage.

Responsabilités

• Support Account Managers and Account Executives to develop and retain customers.
• Answer questions from clients regarding coverage.
• Assist existing policyholders with endorsements, billing, EOIs, and coverage changes.
• Collaborate with Account Managers and Account Executives for feedback on customer/market conditions.
• Handle calls and assist with personal visits from customers on risks and coverage.
• Ensure requests for changes and endorsements comply with company requirements.
• Perform other duties as assigned.

Connaissances

Verbal communication

Written communication

Organization

Formation

College degree or equivalent

Description du poste

Element Risk Management is seeking a Personal Lines Client Service Specialist to service clients by analyzing needs, evaluating options, and supporting account managers and executives. The role involves handling endorsements, billing, EOIs, and coverage changes while maintaining high service levels.

The candidate should have strong verbal and written communication skills, be well-organized, and possess at least five years of experience in personal lines underwriting and marketing with a