Personal Injury Paralegal

DeMayo Law Offices, LLP; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Base life insurance plus supplemental

Short and long-term disability

401(k) with match

PTO, holidays and paid volunteer time

Education reimbursement

Gym reimbursement

Job summary

DeMayo Law Offices, LLP in Charlotte seeks an experienced Personal Injury Paralegal to support casework from intake to resolution. You will communicate with clients, monitor medical treatment, and move files efficiently while maintaining the highest level of service.

The ideal candidate has at least two years in plaintiff's PI as a paralegal, relates well to clients and adjusters, and can summarize medical records and prepare demand packages for attorney review.

Qualifications

• Minimum of 2 years of experience handling plaintiff's personal injury cases as a paralegal.
• Bachelor's degree preferred; combination of education, certifications and experience considered.
• Paralegal certification or associate degree in Paralegal Studies strongly preferred.
• Exceptional organizational and prioritization skills.
• Outstanding communication skills and ability to build rapport with clients, adjusters, medical providers and attorneys.
• Strong understanding of insurance coverages.
• Bilingual Spanish preferred but not required.

Responsibilities

• Proactively communicating with clients to keep them updated on the progress of their case and documenting all conversations.
• Providing accurate information to clients regarding gaps in treatment, over/under-treatment, etc.
• Managing client cases: confirming insurance coverages, communicating with adjusters, obtaining medical records/bills, confirming client information and lost wages.
• Summarizing medical records.
• Preparing demand package for attorney review prior to submission to the insurance company.
• Handling a high volume of cases and ensuring timely progress with exceptional client service.

Skills

Organizational skills

Communication skills

Insurance coverages knowledge

Bilingual Spanish

Education

Bachelor's degree

Paralegal certification / associate degree

Job description

DeMayo Law is seeking an experienced, knowledgeable, and organized Personal Injury Paralegal who will be responsible for communicating with clients, monitoring their medical treatment and status, and properly moving cases in a timely fashion. This key position is the primary contact with our clients and critical to ensuring the best possible outcome for the clients.

Responsibilities

• Proactively communicating with clients to keep them updated on the progress of their case and documenting all conversations
• Providing accurate and consistent information to clients regarding possible issues with gaps in treatment, over and under-treatment, etc.
• Managing client cases to include identifying and confirming insurance coverages, communication with adjusters, obtaining medical records and bills, confirming client information, lost wages, health insurance, etc., and making medical referrals as needed
• Summarizing medical records
• Preparing demand package for attorney review prior to submission to the insurance company
• Handling a high volume of cases, ensuring cases move through the process in a timely manner, while ensuring exceptional client service

Qualifications

• Bachelor's degree preferred; however, a combination of education, certifications and experience may be considered
• Minimum of 2 years of experience handling plaintiff's personal injury cases as a paralegal required
• Paralegal certification or associate degree in Paralegal Studies strongly preferred
• Exceptional organizational skills and the ability to prioritize work to ensure job responsibilities are completed
• Outstanding communication skills & the ability to quickly build rapport with your assigned clients, insurance adjusters, medical providers, and attorneys
• Strong understanding of insurance coverages required
• Bilingual (Spanish) is preferred, but not required
• Medical, dental, and vision insurance
• Base life insurance paid by the firm plus supplemental option
• Short and long-term disability paid by the firm
• 401(k) with match
• PTO, plus holidays and paid volunteer time off
• Education and gym reimbursement

Equal Opportunity Statement

DeMayo Law Offices is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, national origin, sex, age, disability status, genetic information, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.