Personal Injury Paralegal - Client Care & Case Coordination

DeMayo Law Offices, LLP; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Base life insurance plus supplemental

Short and long-term disability

401(k) with match

PTO, holidays and paid volunteer time

Education reimbursement

Gym reimbursement

Job summary

DeMayo Law Offices, LLP in Charlotte seeks an experienced Personal Injury Paralegal to support casework from intake to resolution. You will communicate with clients, monitor medical treatment, and move files efficiently while maintaining the highest level of service.

The ideal candidate has at least two years in plaintiff's PI as a paralegal, relates well to clients and adjusters, and can summarize medical records and prepare demand packages for attorney review.

Qualifications

• Minimum of 2 years of experience handling plaintiff's personal injury cases as a paralegal.
• Bachelor's degree preferred; combination of education, certifications and experience considered.
• Paralegal certification or associate degree in Paralegal Studies strongly preferred.
• Exceptional organizational and prioritization skills.
• Outstanding communication skills and ability to build rapport with clients, adjusters, medical providers and attorneys.
• Strong understanding of insurance coverages.
• Bilingual Spanish preferred but not required.

Responsibilities

• Proactively communicating with clients to keep them updated on the progress of their case and documenting all conversations.
• Providing accurate information to clients regarding gaps in treatment, over/under-treatment, etc.
• Managing client cases: confirming insurance coverages, communicating with adjusters, obtaining medical records/bills, confirming client information and lost wages.
• Summarizing medical records.
• Preparing demand package for attorney review prior to submission to the insurance company.
• Handling a high volume of cases and ensuring timely progress with exceptional client service.

Skills

Organizational skills

Communication skills

Insurance coverages knowledge

Bilingual Spanish

Education

Bachelor's degree

Paralegal certification / associate degree

Job description

DeMayo Law Offices, LLP in Charlotte seeks an experienced Personal Injury Paralegal to support casework from intake to resolution. You will communicate with clients, monitor medical treatment, and move files efficiently while maintaining the highest level of service.

The ideal candidate has at least two years in plaintiff's PI as a paralegal, relates well to clients and adjusters, and can summarize medical records and prepare demand packages for attorney review.