Personal Injury Case Manager - Client Care & Coordination

L.A. Injury Attorneys; Burbank (CA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

L.A. Injury Attorneys in Burbank seeks a dedicated Case Manager Assistant to support our legal operations. You will maintain client medical records, billing documentation, and case files with accuracy and discretion.

This in-office role requires organization, strong communication, and the ability to coordinate with paralegals, attorneys, and clerks. Spanish-speaking ability is preferred but not required.

Qualifications

• 2+ years of experience in a similar role within a law firm.
• Associate’s degree or certification in legal studies, health information management, or related field preferred.
• Strong organizational and self-motivation with exceptional attention to detail.
• Proficiency with case management software (e.g., Filevine) and medical records databases.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and confidentiality.
• Familiarity with HIPAA, personal injury law, and medical terminology.
• Ability to work independently while coordinating with Case Managers, paralegals, attorneys, and clerks.
• Spanish-speaking ability preferred but not required.

Responsibilities

• Communicate with clients, adjusters, and medical offices, including drafting and sending letters.
• Report third-party liability claims to Medi-Cal, Medicare, and private insurers to obtain liens.
• Request, receive, process, and organize medical records, imaging, and billing information.
• Review medical records to confirm accuracy and identify missing documents.
• Track and log all requests and correspondence with medical providers.
• Enter charges, payments, and balances into Filevine for review.
• Coordinate with attorneys, Case Managers, and lien specialists to support case flow.
• Schedule doctor’s appointments for clients and maintain file organization.
• Maintain confidentiality and comply with HIPAA and privacy regulations.

Skills

Case management

Documentation

Communication

HIPAA knowledge

Organization

Spanish language

Education

Associate or legal studies certification

Tools

Filevine

Medical records databases

Job description

L.A. Injury Attorneys in Burbank seeks a dedicated Case Manager Assistant to support our legal operations. You will maintain client medical records, billing documentation, and case files with accuracy and discretion.

This in-office role requires organization, strong communication, and the ability to coordinate with paralegals, attorneys, and clerks. Spanish-speaking ability is preferred but not required.