Personal Injury Case Manager & Client Advocate

Morgan & Morgan Transportation Inc; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

Morgan & Morgan is seeking a Case Manager in Washington, DC to support attorneys in developing settlements, preparing documents and correspondence. The ideal candidate is highly organized, customer-focused and empathetic, with experience in legal or insurance environments.

You will handle daily client communications, obtain medical records, and coordinate with carriers and providers while maintaining organized file systems and meeting deadlines.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Case management

Client communication

Multitasking

Attention to detail

Typing 35 wpm

Microsoft Word

Excel

Outlook

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan is seeking a Case Manager in Washington, DC to support attorneys in developing settlements, preparing documents and correspondence. The ideal candidate is highly organized, customer-focused and empathetic, with experience in legal or insurance environments.

You will handle daily client communications, obtain medical records, and coordinate with carriers and providers while maintaining organized file systems and meeting deadlines.