Client-Focused Personal Injury Case Manager

Morgan & Morgan, P.A.; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a diligent Case Manager to support attorneys in developing settlements and preparing documents. You will handle client communications, obtain records, and coordinate with insurance carriers while maintaining organized case files.

A customer-focused, empathetic approach is essential to success. The ideal candidate brings 2+ years of legal or insurance experience, can multi-task in a fast-paced environment, and demonstrates strong writing and computer skills to

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• Strong writing and communication skills.
• Ability to multi-task, prioritize and manage workload with minimal supervision.
• Extensive computer and database expertise using Word, Excel, Outlook.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Personal injury experience

Communication skills

Multi-tasking

Attention to detail

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan, P.A. is seeking a diligent Case Manager to support attorneys in developing settlements and preparing documents. You will handle client communications, obtain records, and coordinate with insurance carriers while maintaining organized case files.

A customer-focused, empathetic approach is essential to success. The ideal candidate brings 2+ years of legal or insurance experience, can multi-task in a fast-paced environment, and demonstrates strong writing and computer skills to