Case Manager - Personal Injury Support

Morgan & Morgan, P.A.; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off and holidays

Job summary

Morgan & Morgan, P.A. seeks a Case Manager in the United States (Maryland, Baltimore) to join our team. The role requires strong organization and the ability to handle a varied caseload while assisting attorneys with settlements and document preparation.

The ideal candidate will be customer-focused, empathetic, and capable of proactive communication with clients, insurers, and medical providers, working under an attorney’s supervision in a collaborative environment.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• 2+ years of working as an insurance adjuster or pre-litigation paralegal.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Personal Injury Case Manager exp

Insurance adjuster / pre-litigationPar

Team player

Client interaction

Multitasking / workload mgmt

Writing & communication

MS Word / Excel / Outlook / typing 35w

Job description

Morgan & Morgan, P.A. seeks a Case Manager in the United States (Maryland, Baltimore) to join our team. The role requires strong organization and the ability to handle a varied caseload while assisting attorneys with settlements and document preparation.

The ideal candidate will be customer-focused, empathetic, and capable of proactive communication with clients, insurers, and medical providers, working under an attorney’s supervision in a collaborative environment.