Case Manager: Personal Injury & Client Coordination

morganmorganjobsapplynow; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan is seeking a dedicated Case Manager to support attorneys in building settlements, preparing documents, and communicating with clients. You will handle a varied caseload, organize files, and ensure timely collaboration with insurers, medical providers, and staff.

The successful candidate will demonstrate strong organization, attention to detail, and excellent written and verbal communication while maintaining professionalism in all client interactions.

Qualifications

• Bachelor's degree (preferred).
• 2+ years in a legal role or insurance adjuster experience.
• Experience as Personal Injury Case Manager or Prelitigation Paralegal preferred.
• Ability to multi-task, prioritize and handle workload with minimal supervision.
• Strong writing and communication skills with attention to detail.
• Proficiency in MS Word, Excel, Outlook.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Skills

Team player

Multi-tasking

Attention to detail

Strong writing

Strong communication

Client interaction

Deadline management

Microsoft Word

Excel

Outlook

Education

Bachelor's degree (preferred)

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan is seeking a dedicated Case Manager to support attorneys in building settlements, preparing documents, and communicating with clients. You will handle a varied caseload, organize files, and ensure timely collaboration with insurers, medical providers, and staff.

The successful candidate will demonstrate strong organization, attention to detail, and excellent written and verbal communication while maintaining professionalism in all client interactions.