Personal Injury Case Manager: Client Advocate & Organizer

Morganmorganjobsapplynow; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Morgan & Morgan is seeking a Case Manager to join our team in Chicago. You must be highly organized and able to handle a varied caseload. The role supports attorneys in settlements, document drafting, and correspondence, with a focus on client service and empathy.

The ideal candidate has 2+ years in legal or insurance, experience in personal injury, and strong multi-tasking and writing abilities. This is an on-site role with a comprehensive benefits package.

Qualifications

• Bachelor’s degree preferred.
• At least 2 years in a legal position or insurance adjuster experience preferred.
• Prior experience as Personal Injury Case Manager preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
• Remote and/or hybrid not eligible.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Writing skills

Attention to detail

Multitasking

Team player

Follow procedures

MS Word/Excel/Outlook

Education

Bachelor’s degree

Job description

Morgan & Morgan is seeking a Case Manager to join our team in Chicago. You must be highly organized and able to handle a varied caseload. The role supports attorneys in settlements, document drafting, and correspondence, with a focus on client service and empathy.

The ideal candidate has 2+ years in legal or insurance, experience in personal injury, and strong multi-tasking and writing abilities. This is an on-site role with a comprehensive benefits package.