Personal Injury Case Manager

EverStaff; Burbank (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Vacation and sick pay

Holiday pay

Parking

401k

Profit sharing

Health insurance

Company events

Flexible schedule options

Job summary

EverStaff, LLC in Burbank seeks a Personal Injury Case Manager to oversee a caseload from intake through settlement. You will serve as the main contact for clients, gather medical records, and coordinate with attorneys to draft letters and negotiate settlements.

The role requires strong organization, excellent communication, and familiarity with case management software. A bachelor’s degree or paralegal certification is preferred, with bilingual skills a plus.

Qualifications

• Experience in personal injury case management or a similar role.
• Strong knowledge of personal injury law and claims processes.
• Excellent organizational and communication skills.
• Ability to handle multiple priorities under pressure.
• Bilingual skills are a plus.

Responsibilities

• Manage a caseload of personal injury cases from intake to resolution.
• Serve as primary client contact, providing updates with empathy.
• Gather and organize medical records, reports, and insurance docs.
• Schedule medical appointments and client follow-ups.
• Assist attorneys with demand letters and settlements.
• Maintain accurate case files in case management software.
• Draft correspondence, pleadings, and other legal documents.
• Ensure compliance with laws and ethical standards.

Skills

Case management

Personal injury law

Organizational skills

Communication

Bilingual (preferred)

Education

Bachelor’s degree or equivalent

Paralegal certification

Tools

Case management software

Microsoft Office

Job description

We are seeking a highly organized and compassionate Personal Injury Case Manager for our client in Burbank! The ideal candidate will be responsible for managing a caseload of personal injury claims from intake through settlement, ensuring excellent client service and efficient case progression.

Pay: $25.00-$35.00

Benefits

• Vacation and sick pay
• Holiday pay
• Parking
• 401k
• Profit sharing
• Health insurance
• Company events
• Flexible schedule options

Key Responsibilities

• Manage a caseload of personal injury cases, ensuring timely progression from initial intake to resolution.
• Serve as the primary point of contact for clients, providing updates, answering questions, and addressing concerns with empathy and professionalism.
• Gather, review, and organize medical records, police reports, insurance documents, and other case-related materials.
• Schedule and coordinate medical appointments, treatments, and any necessary client follow-ups.
• Work closely with attorneys to prepare demand letters and negotiate settlements with insurance companies.
• Maintain accurate and up-to-date case files and records in case management software.
• Assist attorneys with drafting correspondence, pleadings, and other legal documents as needed.
• Ensure all case activities comply with relevant laws, regulations, and ethical standards.

Qualifications

• Experience in personal injury case management or a similar role preferred.
• Strong knowledge of personal injury law and claims processes.
• Exceptional organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in case management software and Microsoft Office Suite.
• Ability to manage multiple priorities and work effectively under pressure.
• Bilingual skills (preferred but not required).

Education

• Bachelor’s degree in a related field or equivalent work experience.
• Paralegal certification (preferred but not required).

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).