Personal Injury Case Manager

EverStaff, LLC; Torrance (CA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K

Monthly office events

Paid holidays

Job summary

EverStaff, LLC in Torrance, CA is seeking an organized Personal Injury Pre-Litigation Case Manager to join our in-office team. The ideal candidate has at least 2 years of experience, bilingual English/Spanish, and a demonstrated ability to handle a high-volume caseload with attention to detail.

You will open insurance claims, collect medical records, coordinate treatment schedules, and serve as the main point of contact for clients.

Qualifications

• Minimum 2 years of experience as a Personal Injury Pre-Litigation Case Manager.
• Bilingual fluency in English and Spanish (written and verbal).
• Experience handling a high-volume caseload in a fast-paced environment.
• Excellent organizational and client service skills.
• Ability to work independently, prioritize tasks, and meet deadlines.

Responsibilities

• Manage a caseload of 60+ personal injury cases at various stages.
• Open insurance claims and prepare/send letters of representation.
• Obtain and organize evidence, including traffic collision reports, police reports, photographs, and related documentation.
• Request, collect, and maintain medical records and billing statements.
• Coordinate and monitor clients’ medical treatment schedules.
• Serve as the primary point of contact for clients, providing updates and gathering necessary information.
• Scan, save, and maintain case-related documents, correspondence, and mail.
• Supervise and support the Case Manager Assistant.
• Assist the Intake Specialist as needed with evaluating potential cases and onboarding new clients.

Skills

Bilingual English/Spanish

Microsoft Office

Case management software

Strong communication

Organizational skills

Tools

Microsoft Office

Job description

We are seeking an organized, driven, and detail-oriented professional who is a self-starter with excellent interpersonal skills. The ideal candidate will have a minimum of two years of experience working as a Personal Injury Pre-Litigation Case Manager. Fluency in both English and Spanish is required.We are looking for someone who is interested in building a long-term career with our firm and growing alongside our team. This is a full-time, in-office position based in Torrance, CA, requiring a minimum of 40 hours per week.

Duties and Responsibilities:

• Manage a caseload of 60+ personal injury cases at various stages.
• Open insurance claims and prepare/send letters of representation.
• Obtain and organize evidence, including traffic collision reports, police reports, photographs, and related documentation.
• Request, collect, and maintain medical records and billing statements.
• Coordinate and monitor clients’ medical treatment schedules.
• Serve as the primary point of contact for clients, providing updates and gathering necessary information.
• Scan, save, and maintain case-related documents, correspondence, and mail.
• Supervise and support the Case Manager Assistant.
• Assist the Intake Specialist as needed with evaluating potential cases and onboarding new clients.

Requirements:

• Minimum of 2 years of experience as a Personal Injury Pre-Litigation Case Manager.
• Bilingual fluency in English and Spanish required (written and verbal).
• Strong knowledge of personal injury pre-litigation procedures and insurance claims handling.
• Experience managing a high-volume caseload in a fast-paced environment.
• Excellent organizational skills and strong attention to detail.
• Outstanding communication and client service skills.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Proficiency in Microsoft Office and case management software.
• Experience obtaining medical records, bills, and supporting case documentation.
• Professional demeanor and ability to maintain confidentiality.

Additional Infirmation:Direct hire with firmFully In officeSalary: $40-45/hr based on experienceBenefits: Health insurance, paid time off, monthly office events/outings, paid holidays, 401K

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)