Client Experience Coach: Personal Growth & Habits

Serenity Healthcare; Richardson (TX); Sur place; USD 32 000 - 41 000; Plein temps

Avantages offerts par ce poste

90% employer-paid medical, dental, and

vision insurance

401(k) retirement plan

10 PTO days (15 after the first year)

10 paid holidays

Paid training and professional certifi

Résumé du poste

Serenity is hiring a Customer Experience Coach to guide individuals through structured sessions that help build positive habits, stay motivated, and make progress toward personal goals. This role welcomes candidates from customer service, hospitality, retail, education, or caregiving backgrounds, with full paid training provided.

This position is on-site in Richardson, TX, with a Monday–Friday schedule and rotating Saturday shifts.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear and professional verbal and written communication skills.
• Strong interpersonal skills with patience and empathy.
• Reliable, punctual, and open to feedback.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Responsabilités

• Provide one-on-one support during scheduled program sessions
• Operate and monitor specialized program tools and technology (training provided)
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises
• Maintain accurate session notes and share updates with team members
• Ensure each participant's experience is professional, supportive, and respectful
• Follow established processes and standards to maintain a consistent experience

Connaissances

Communication

Interpersonal skills

Punctuality

Empathy

Description du poste

Serenity is hiring a Customer Experience Coach to guide individuals through structured sessions that help build positive habits, stay motivated, and make progress toward personal goals. This role welcomes candidates from customer service, hospitality, retail, education, or caregiving backgrounds, with full paid training provided.

This position is on-site in Richardson, TX, with a Monday–Friday schedule and rotating Saturday shifts.