Personal Cruise Sales Specialist

Norwegian Cruise Line Holdings Ltd.; North Carolina; On-site; USD 42,000 - 64,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a results-driven sales professional to promote cruise products to direct consumers. You will initiate calls, build rapport, and identify client needs while meeting revenue targets.

The role requires knowledge of fleet itineraries and a proactive approach to promotions and upgrades. You will maintain prospect lists, participate in team meetings, and support targeted campaigns.

Qualifications

• Excellent verbal communication to liaise with guests by telephone and internally.
• Strong working knowledge of Norwegian Cruise Line products, fleet, and itineraries.
• Ability to multi-task in a fast-paced, goal/quota-driven sales environment.
• Adherence to strictly enforced dress code.

Responsibilities

• Promotes sales to direct consumers by initiating calls and following leads to identify travel needs and present Norwegian Cruise Line products.
• Builds and maintains relationships with new and existing customers to drive revenue.
• Maintains prospect lists to identify travel trends and promote/cruise promotions and upgrades.
• Articulates cruise product features, pricing, and promotions to customers and makes tailored recommendations.
• Attends daily sales meetings and trainings to ensure accurate information is conveyed.
• Participates in department email campaigns targeting guest profiles.
• Performs other job-related functions as assigned.

Skills

Verbal communication

Product knowledge

Multi-tasking

Dress code adherence

Education

High school diploma or equivalent

Bachelor’s degree in Marketing or Business (preferred)

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a results-driven sales professional to promote cruise products to direct consumers. You will initiate calls, build rapport, and identify client needs while meeting revenue targets.

The role requires knowledge of fleet itineraries and a proactive approach to promotions and upgrades. You will maintain prospect lists, participate in team meetings, and support targeted campaigns.