Cruise Sales Specialist

Norwegian Cruise Line Holdings Ltd.; Lorida (FL); On-site; USD 36,000 - 72,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a sales-focused professional to engage direct consumers by initiating calls, following leads, and identifying travel needs.

You will present cruise products, explain itineraries, and promote promotions to meet revenue targets. Responsibilities include building relationships with new and existing guests, maintaining prospect lists, and staying updated on product offerings.

Qualifications

• Excellent verbal communication to engage direct guests over the phone
• Solid knowledge of cruise line products, ships and itineraries
• Ability to multi-task in a fast-paced, quota-driven sales environment
• Adherence to dress code as required

Responsibilities

• Promotes sales to direct consumers by initiating calls and following leads
• Maintains customer relationships to meet retention and revenue goals
• Manages prospect lists and identifies travel trends for upsell opportunities
• Articulates product features, pricing, promotions and itineraries to clients

Skills

Sales

Customer service

Cruise knowledge

Lead follow-up

Education

High School Diploma

Bachelor's degree preferred

Tools

CRM software

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a sales-focused professional to engage direct consumers by initiating calls, following leads, and identifying travel needs.

You will present cruise products, explain itineraries, and promote promotions to meet revenue targets. Responsibilities include building relationships with new and existing guests, maintaining prospect lists, and staying updated on product offerings.